Fitness in a ball



Fitball & Gymnic balls are made from PVC that is Latex & Phthalates FREE


Q. What are our hours of business?

A. We are open from 9-5.30pm Monday to Friday. We are closed all Public Holidays however you may book an appointment with our Sales Manager if required outside of these hours. Please call us to arrange.

Q. Are we open to the public?

A. The General public are welcome to call us to make an appointment to come and try on bracing and view other products.
Practitioners can refer patient direct to us for fitting braces and viewing products. Please indicate to the patient which type of brace/product they require.

Q. What is the best way to size a brace when ordering over the phone?

A. It is important to size the brace correctly as some braces are non-returnable. Please follow the guidelines in the table below. If you are not sure please call our friendly staff for further advise.

General rule of thumb when Sizing up braces follow the following measures:

Part of the Body Measure what Other measure Left or Right Required
Neck Circumference of the neck Not required Not required
Shoulder Circumference of the chest Upper arm measure Left or Right Shoulder
Elbow Circumference of the Elbow Left or Right Elbow
Wrist/Thumb Wrist Circumference Left or Right Wrist/Thumb
Back Waist Circumference
Hip Waist Circumference Left or Right Hip
Trochanter/ Sacro Iliac Measure where the brace will sit
Knee Mid patella (knee cap) circumference Calf and upper knee circumference Left or Right Knee
Ankle Shoe Size Men’s Ladies US/UK/Aust Ankle circumference Left or Right Ankle
Orthotics Shoe Size Men’s Ladies US/UK/Aust Persons weight/Type of shoe

Q. What is a reasonable lead time I would expect on my order?

A. Depending on where you are located (we are in Melbourne) if the product is in stock the lead time should take approx 1-3 working days. Our Tables are manufactured to order and can take approx 3-4weeks unless on hand. Our Electrotherapy equipment (ITO) takes approx 2-3weeks unless in stock. Ultrasounds, I/F, Tractionunits, Tens/Muscle Stims and Pressure Therapy units are generally in stock.

Q. What are warranty terms on products?

A. All products have their own specific manufacture warranty terms set by the manufacture. Items which are damaged by the customer do not come under the warranty terms. For specific warranty terms for products please contact us.
Electrotherapy is generally 2 years. Tables – 2 years, Braces – 3 months.

Q. Can I use a Fitball if I have an injury?

A. Fitballs are widely used to strengthen the back and core stability; however it is important to get medical advice. Please consult you GP or Medical Practitioner.

Q. Do we issue quotations?

A. Please contact us via email, phone or fax for a quotation? List the items you are interested in and the quantities you are interested in purchasing along with your practice or contact details. If you already have an account with us please forward us your account number.

Q. Is the Fitball™ (Burst Resistant Quality) BRQ?

A. We have a selection of balls within the Fitball™ range which have a BRQ rating. The Fitball™ , Arte, and our Body Ball all have a static load rating of 9000kg and a Burst Resistant Rating of 300kg. The Fitball™ -Pro has a BRQ of 500kg BRQ.

Care should always be taken when using hand weights with dynamic exercises on the ball!


The below picture is an Independent Safety Testing done by the Centre for advanced Structural Engineering of Sydney in Australia, which actually shows the fitball holding 9000kg without bursting.

Q. Are the Fitball™ products safe for children?

A. Yes our products are all made out of PVC; they are extremely durable and can be used indoors and out. No latex is used which is an advantage over other products.

  • All Products in the range are inflatable.
  • All our products have been designed with safety in mind.
  • All products are latex free PVC products.
  • All Products are Natural Rubber Latex (NRL) free PVC products.

The advantage of latex free is that it prevents problems associated with hypersensitivity allergic reactions. Our products are NRL free, unlike most other PVC products. NRL is toxic to children if the surface comes in contact with their mouth. All toys are NRL free, which means children can lick the product, as many youngsters will, and there will be no adverse effects as there is with other PVC products.

Q. How do I choose the right size Fitball™ for me?

A. There are two ways to determine the correct size fitball™ for you height.

  • By measuring from the tip of the shoulder to the fingertips and use the following size chart.
  • You can also use your standing height and go by the following size chart.

  • Arm length 56-65 cm 55 cm ball Standing Height: Up to 5' 3" (157 cm)
  • Arm length 66-80 cm 65 cm ball Standing Height: 5'4" to 6' (158 cm - 182 cm)
  • Arm length 81-90 cm 75 cm ball Standing Height: Over 6'1" (over 182 cm)

If seated on the fitball™, your hips should be slightly higher than knees. When prone over the ball, hands and feet should be able to be placed firmly on the ground.

Q. How do I take care of my Fitball ?

A. Look to Our Guarantee

Q. How do I properly inflate my Fitball™?

A. Look to Our Guarantee

Q. Can I use a Fitball if I have an injury?

A. Fitballs are widely used to strengthen the back and core stability; however it is important to get medical advice. Please consult you GP or Medical Practitioner.

Q. Does the Fitball come with a set of exercises?

A. The Fitball™ comes with a 8 page fold out exercise sheet, listing some do's and don't on the fitbal™.